Archive for October, 2011

The Graceful Resignation

Now that the video’s gone viral, you’ve probably heard of Joey DeFrancesco, the guy who brought a marching band with him when he resigned from Renaissance Hotels. Who doesn’t dream of that sort of vindication when they resign from a particularly challenging job? For Joey, it all seemed to end well. He had his triumphant [...]


The Kool-Aid at Trader Joe’s – Secrets to Happy Employees

Have you ever noticed that Trader Joe’s employees are abnormally cheerful and eager to help? For example, last night my cashier was singing and drumming on the counter to “You Sexy Thing.” And the cashier next door was juggling (ok, exaggerating). Meanwhile, the employees down the street at Target are ill-tempered buffoons unfriendly and complacent. [...]


Melanie Weinberger: High Five Moment

If I had started blogging in my 20s (were blogs even around then??), I would’ve liked to have Melanie W’s voice. Mel sounds like I did in my 20s, with posts like: How to Run with a Hangover and Today I Googled Motivation. Now that I’m in my 30s, I sound like: How to Run [...]


7 Tips for New Managers

Who’s the best boss you ever had? What about their style did you appreciate and want to emulate? Danny Flamberg, now Managing Director, Digital Strategy & CRM at Kaplan Thaler, was one of my all-time greatest bosses. I was an account executive about two seconds into my career when he managed me at Ammirati. He [...]

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